Groupon deals “are bad for business and for customers”

PRESS RELEASE Are customers on cheap offers given second class service? Some companies offering deals via the Groupon discount website are offering customers a second class service that is more likely to lose them business. That’s the finding of a specialist online reputation company which has uncovered cases of Groupon voucher holders getting a worse […]

Increase restaurant bookings with good reviews

Its common sense and something every restaurant owner knows, a good review can increase sales and table bookings and bad one can quickly lead to ruin. But the vast majority of restaurateurs do nothing to encourage positive reviews or to deal with negative reviews. In an age where everyone is a critic thanks to websites […]

How to fix bad restaurant reviews

It can seem like an impossible ask to repair your restaurants reputation, bad reviews have a horrible habit of creating word of mouth campaigns that spread fast both on the internet and by word of mouth. These bad reviews can and will harm your business, effect sales and if left alone can destroy a business. […]