PRESS RELEASE Are customers on cheap offers given second class service? Some companies offering deals via the Groupon discount website are offering customers a second class service that is more likely to lose them business. That’s the finding of a specialist online reputation company which has uncovered cases of Groupon voucher holders getting a worse […]
The greatest compliment any business can receive is quite simply “I just love (visiting / working / dealing / staying here) you.” When you gain this level of admiration from customers, it propels your business to dizzy new heights, not only because they will provide you with business time and time again, but also because […]
1. Pay some attention to your existing reviews. This may sound a little obvious, but most companies simply ignore existing reviews both the good ones and the bad ones. Your not going to generate any good reviews if you don’t have happy or new customers to write them for you (please note it is illegal […]
You should always respond to any negative comments and good ones for that matter. But unfortunately most go unanswered and this leaves potential customers thinking that you do not care about them To respond correctly first you must claim your business listing on the review sites and/or Google places, this will ensure you are ready […]